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Service mast and meter base repair in Oklahoma City after a storm, a limb or a burned connection

When a limb takes down the service drop or the meter base burns, the utility will not reconnect until the service entrance on the house is repaired and inspected. That repair is our job.

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  • Answered 24/7
  • Mast, weatherhead and meter base
  • Utility reconnect coordinated
  • Permit filed for the repair
Electrician testing a breaker in an open panel in Oklahoma City
Testing a breaker before anything is replaced, south Oklahoma City

This job, at a glance

Service Mast & Meter Base Repair
Emergency call, sent firstJob type
Emergency & TroubleshootingCategory, 6 related services
4 sub-jobs explained belowOn this page
South Oklahoma CityService office, head office in Bethany
Main line, answered 24/7(405) 358-8323

Updated October 2026

Quick answer

Service mast and meter base repair in Oklahoma City means rebuilding the part of the electrical service the homeowner owns: the mast or riser, the weatherhead and drip loop, the meter base and the conductors down to the panel. The utility owns the drop wires and the meter itself. We make the repair, get it inspected, and coordinate with OG&E so the power comes back on.

Warning signs

Signs the service entrance is failing

  • Mast leaning or pulled from the roofUsually after a limb or ice load; stay clear.
  • Drop wires sagging lowThe attachment may have failed at the house.
  • Buzzing or crackling at the meterA loose or burning connection in the base.
  • Scorch marks on the meter glassHeat has already done damage inside.
  • Lights flicker house-wide in windLoose service conductors moving at the weatherhead.
  • Water stains inside the panelWater is getting down the mast.
  • Half the house suddenly darkOne leg of the service may be open at the entrance.

Step by step

From the first call to power restored

  1. Make it safe

    If the drop is down, stay clear and we call the utility to disconnect.

  2. Assess the entrance

    Mast, weatherhead, meter base, conductors and the panel behind them.

  3. Repair and permit

    Replacement parts installed to utility spec, permit filed.

  4. Inspection

    The repair is inspected before the utility will reconnect.

  5. Coordinate reconnect

    We notify the utility and confirm power at the panel once it is restored.

Where the utility stops and the homeowner starts

What gets repaired when the service entrance is damaged

Many homes in the metro are fed overhead: the utility drop runs from the pole to a weatherhead on a mast, then down through the meter base to the main panel. A falling limb or an ice load can bend the mast or pull it out of the roof, and a loose connection in the meter base can overheat until the jaws burn.

The utility owns the drop and the meter; the homeowner owns the mast, weatherhead, meter base and service conductors, which must be repaired and inspected before the utility reconnects. We handle that part end to end, including the call to the utility.

Bent service mast and weatherhead on a roof after a storm in Oklahoma City

Sub-jobs this page covers

The four repairs that make up this job

Bent or pulled mast

A mast that has been bent by a limb or pulled partly out of the roof is under tension from the drop wires and should not be touched by anyone but the utility and the electrician. If it is still standing we brace it and schedule the repair; if the drop is down we call the utility to disconnect first. The repair replaces the mast with rigid conduit of the right size and height, new roof flashing where it penetrates, and proper strapping. Roof damage around the penetration gets flagged for your roofer.

Burned meter base

A meter base burns when a jaw loses tension or a conductor connection loosens, and the heat builds for months before anyone notices. You may see flickering, hear buzzing at the meter, or find discoloration on the meter glass. Once the utility pulls the meter and we see scorched jaws, the base is replaced, not cleaned, along with any damaged service conductors. If the panel behind it is also old or undersized, this is the natural moment to upgrade both at once.

Burned meter base jaws found behind a removed meter on an Oklahoma City home

Weatherhead and drip loop

The weatherhead is the cap at the top of the mast where the conductors enter, and the drip loop is the slack below it that keeps water from running into the conduit. A cracked weatherhead or a loop pulled tight by a storm lets water down the mast into the meter base, where it corrodes the connections. We replace the head, reform the loop to the utility spec, and seal the entry. It is a small repair that prevents the expensive one.

Utility reconnect

After the repair, the work is inspected and the utility is notified that the service is ready. We coordinate that sequence with the inspector and with OG&E so the reconnect happens as soon as the paperwork allows, and we confirm voltage at the panel once the meter is back in. During a widespread storm the utility sets its own restoration order, so we are honest about timing: we can have the house ready quickly, but the reconnect itself depends on the utility crews and the scale of the outage.

Oklahoma City conditions

Ice, wind and limbs on overhead services

Overhead services in Oklahoma City take their worst damage from ice and from limbs. During the October 2020 ice storm, freezing rain loaded trees that still had their leaves, and limbs coming down across lines caused widespread outages in Oklahoma City, Warr Acres and Piedmont. Every service entrance repair here also runs through the utility: OG&E has to pull and reset the meter, so we build the reconnect into the plan from the first call rather than leaving it until the end.

How long it takes

How long you may be without power

If the drop is down, the house is without power until the entrance is repaired, inspected and reconnected. A straightforward mast or meter base repair is usually completed in a day; the reconnect depends on inspection and on the utility, which can take longer after a large storm. We tell you what is in our control and what is not at the first visit.

What moves the price

What decides the cost of a service entrance repair

  • Mast only or the whole entrance A new mast is less than a mast, meter base and conductors together.
  • Mast height and material Taller rigid masts and roof braces add material.
  • Meter base size 200-amp and 400-amp bases differ, as do combination meter-main units.
  • Conductor length A panel far from the meter needs longer service conductors.
  • Roof or wall repair Flashing is ours; shingle and siding repair go to your roofer.
  • After-hours work Emergency make-safe visits at night cost more than a scheduled repair.
  • Panel condition An old or damaged panel may need replacing at the same time.

A 2026 panel-upgrade cost guide lists a mast replacement added to a service upgrade at about $500 to $1,200. That is a national planning figure, not our price; storm damage varies widely.

Questions we get about this job

Service mast and meter base questions

Same category

More emergency and troubleshooting work

Service entrance damaged?

Call any hour. We repair the mast, meter base and conductors, get the work inspected and line up the reconnect with the utility.

Call (405) 358-8323 See every service

Main line, answered 24/7(405) 358-8323

Call and find us

Phone
(405) 358-8323
Hours
Answered 24 hours, 7 days
Service office
1642 Kelham, Oklahoma City, OK 73129
Head office
5924 NW 44th St, Bethany, OK 73008
Coverage
Oklahoma City and the surrounding metro

Call (405) 358-8323

Call (405) 358-8323